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Contact The Team at Zillion Board Riders Co

Use the form on the right to contact us with any questions or just a shout out to say hey we love your products.

We are always on the look out for new Athletes in surf , skate , snow boarding and motor sports who want to represent Zillion so drop us a line and lets talk.

 

Po Box 1163
South Melbourne, VIC, 3205
Australia

Warranty

Serial Killer Skateboards Product Warranty.

Serial Killer® Product Warranty

Global Boardriders Pty Ltd offers a limited warranty against manufacturing defects for a period of 30 Days from the date of purchase on our skateboards, hardware, and apparel items. To qualify, you must have proof of purchase from Global Boardriders Ltd or an authorised Serial Killer retailer.

This warranty does not cover accidental or deliberate damage, normal wear and tear, environmental damage, scratches, loss or theft. Environmental damage includes, but is not limited to excessive heat, moist environment, or subfreezing temperatures. This warranty does not apply to damage due to direct or indirect misuse or abuse.

Zillion® Optics Eyewear Warranty

Zillion® offers a limited warranty against manufacturing defects for a period of 12 months from the date of purchase. To qualify, you must have proof of purchase from Zillion Board Riders Co or an authorised Zillion dealer.

This warranty does not cover normal wear and tear, deliberate/accidental damage, environmental damage, scratched lenses, loss or theft. Environmental damage includes, but is not limited to excessive heat, moist environment, or subfreezing temperatures. This warranty does not apply to damage due to direct or indirect misuse or abuse. Zillion will review your claim and if your eyewear is deemed defective, we will repair or replace your eyewear at no cost to you. 

Keep your Zillion® Sunglasses like new:

  • To rejuvenate dried-out wood, use beeswax, or butcher block oil.

  • Keep glasses in original case when not being worn.

  • Clean lenses with lens cleaner and provided microfibre pouch.

  • To maintain fit, use eyeglass toolkit to tighten screws.

  • Seek professional assistance to clean stains.

Warranty FAQ

What is covered by Zillion Optics Limited 12 Month Warranty ?

Zillion offers a limited warranty against manufacturing defects.

How do I file a warranty Claim ?

Contact Zillion Warranty Claims via our email contact@serialkillerbrand.com with the subject “warranty claim” we will then instruct you on completing a warranty claim form and sending your sunglasses to us for investigation.

What are my options if my warranty is expired or I am not covered by the warranty ?

Zillion may be able to repair your product. Please email contact@serialkillerbrand.com to request a repair. If your item cannot be repaired, you may be able to recycle your item through our Recycle Program and receive 20% off your next pair.